Available for Strategic Projects

Architecting
Digital Resilience.

Timothy Mark Bal-e — Bridging the gap between IT Infrastructure and Data Intelligence with 10+ years of mastery.

E-mail Executive Case Studies

Data Analytics Suite

Live Warehouse & ML Prototype

Visit datascience.pupque.com →

Infrastructure

Azure AD & Intune

MSIT Research

Cloud Retail (PUP)

Operational Roadmap

2023 — Present

Merck Business Solutions

End-User Services Expert

  • Developed IT asset monitoring apps using microservices and CI/CD.
  • Built ServiceNow dashboards and Power BI reports for global ops.
  • Service Delivery IT Technical Vendor Engagement
2021 — 2023

Bold Business Inc.

Implementations Engineer

Engineered custom reporting tools using HTML5, jQuery, and SQL. Managed global network deployments across Cisco, Meraki, and Aruba.

Cisco IOS Configuration(VLAN)SQL(PHP)Agile CI/CD Development of Activity Dashboard
2019 — 2021

EMAPTA

Service Desk Analyst

Queue Manager for enterprise support, resolving complex L2/L3 incidents. Managed VOIP (FreePBX) and Active Directory.

Windows Server ADVOIP(FreePBX,Fusion)Queue Manager-Service Delivery
2018 — 2019

XENTRIXTOONS

IT Specialist

Managed Windows Server 2016 and Hyper-V. Optimized security via Cisco ACL/NAT and GNS3 simulations.

Windows ServerHyper-V
2016 — 2018

Texas Instruments

Sr. Infrastructure Support

Automated system backups using Batch Scripting. Managed SQL Server 2008 and AutoCAD remote support.

BatchSQL
2012 — 2016

Al Bawani - Saudi Arabia

IT Technical Specialist

Conducted Cisco IOS upgrades and Fortinet firewall maintenance. Optimized network efficiency and wireless coverage.

Cisco IOS Support(VLAN)FortinetPrinter PlottersInfrastructure Support

Case Studies

ABM Enrollment

Streamlined provisioning for 1,000 users via Intune.

View →

Inventory App

Custom Python engine for real-time hardware audits.

Demo →

Activity Dash

Power BI & SQL dashboarding for KPI tracking.

Launch →

Queue System

Full-stack ticketing with secure admin panel (PostgreSQL,JavaScript,Python).

User →Admin →

Academic

MSIT

PUP (2025 - Present)

BSIT

University of the Cordilleras

CCNA R&S
MCP
CompTIA A+
PMP